Claim denials don’t start in the billing department — they often begin at the front desk. One wrong insurance detail can lead to delays, denials, and patient dissatisfaction.
Real-time eligibility and benefits verification ensures the right coverage info is captured before the service. Yet, too many providers rely on outdated methods or skip verification altogether under time pressure.
Zenexa’s verification specialists act as an extension of your team — confirming co-pays, deductibles, pre-auth requirements, and coverage status before the patient ever enters the room.